Your account
Creating an account, resetting your password, finding past orders, switching language and deleting your account.
Questions on this page
Everything about your Games 2 Egypt account — setting it up, getting back into it, and managing it.
How do I create an account?
Select Sign in at the top of the site and then Create new account. You will need a phone number or email address and a password. It takes a moment, and you can do it before you shop or during checkout — the checkout asks you to sign in before the shipping step either way.
Having an account is what lets us tie orders to you, keep your address for next time, and reach you if anything about an order needs confirming.
I forgot my password — what do I do?
On the sign-in screen, select Forgot Password and follow the steps to reset it. If you do not receive the reset message, check your spam folder first, and make sure you are using the same phone number or email you registered with.
If you are still locked out, contact us on 16280 or on WhatsApp at 01284316280 and our team will help you recover access.
Where can I see my previous orders?
Sign in and open your account area, where your past orders are listed. If you want the current status of an order rather than its history, the fastest route is to contact us — call 16280 or message us on any of our social channels, and our team will look it up in our system and tell you exactly where it is.
How do I switch the site to Arabic?
Use the Language selector at the top of the page and choose العربية. The whole site switches, including the layout, which flips to right-to-left. Your choice is remembered, so you do not need to set it again on your next visit.
You can switch back to English the same way at any time.
How do I delete my account?
Account deletion cannot currently be done from the website or the mobile app. To request it, contact us and the account will be disabled through our admin system.
Reach us on 16280, on WhatsApp at 01284316280, or by email at [email protected]. Worth noting before you do: deleting the account removes your order history with it, so if you may need an invoice or a warranty record later, ask us about that first.