Ordering & payment
Payment methods, cash on delivery, installments, invoices and cancelling an order at Games 2 Egypt.
Orders & services
Ordering, payment, delivery, warranty and returns.
Ordering & payment
Delivery & branch pickup
Delivery & branch pickup
Delivery times across Egypt, fees, branch pickup, tracking, and what happens if you miss the courier.
Warranty, returns & repairs
Warranty, returns & repairs
Warranty on new and pre-owned items, what it covers, our return window, repairs, and buying back used consoles.
Prices, offers & pre-orders
Prices, offers & pre-orders
Why prices move, how we handle price matching, how free pre-orders work, and whether branch prices match online.
Branches & contact
Branches & contact
How to reach Games 2 Egypt — hotline, WhatsApp, email — and what you can do in our branches.
Your account
Your account
Creating an account, resetting your password, finding past orders, switching language and deleting your account.