Nintendo Switch help
Setup, fixes, codes and buying advice for your Nintendo Switch.
Switch not working?
The hard reset that revives most dead Switches, and what to check next.
Setting up your Switch
Best TV settings for Nintendo Switch 2
How to get a sharp picture from a Switch 2 on a large television, and why the original Switch looks blurry.
Learn moreMoving from Switch to Switch 2
How to transfer your Nintendo account, saves and games to a Switch 2, and what works from your old library.
Learn moreParental controls on PS5, Xbox and Switch
How to set spending limits, age restrictions and screen time on each console — and the two settings that matter most.
Learn moreFix a problem
Nintendo Switch will not charge or turn on
The hard reset that revives most dead Switches, and what to check if it does not.
Learn moreNintendo Switch dock shows no picture on the TV
The cable order that fixes most dock problems, and what to check next.
Learn moreJoy-Con drift
What causes Joy-Con drift, what you can try at home, and when it needs repair.
Learn moreCodes and eShop
How to redeem a Nintendo eShop card
Redeeming eShop download codes on Switch and Switch 2, on the console or online, and the errors people hit.
Learn moreRegion-free and region lock
What region locking means on consoles, discs and digital codes — and where it actually still applies today.
Learn moreDigital codes & gift cards
How digital codes are delivered, which region to buy, refunds, and what to do if a code does not work.
Learn moreChoosing and buying
Switch 2 vs Switch OLED vs Switch Lite
The four Nintendo Switch models compared — power, screens, TV play and backward compatibility.
Learn moreSwitch 2 vs Steam Deck and handheld PCs
How a Switch 2 differs from a handheld gaming PC, and which suits which kind of player.
Learn moreThe best console for kids
Which console suits children best, the right age for a first console, and how to keep them safe on it.
Learn moreStill need help?
Our team answers orders, warranty and code questions every day.