Xbox Series X|S help
Setup, fixes, codes and buying advice for your Xbox Series X|S.
Console not working?
The power reset that fixes most Xbox no-power cases, and what else to check.
Setting up your Xbox
Best TV settings for Xbox Series X|S
The TV and console settings that make an Xbox look and respond its best — game mode, VRR, ALLM and HDR calibration.
Learn moreSurround sound on Xbox and Switch
How to get surround audio out of an Xbox or a Switch, and what each supports.
Learn moreParental controls on PS5, Xbox and Switch
How to set spending limits, age restrictions and screen time on each console — and the two settings that matter most.
Learn moreFix a problem
Xbox will not turn on
The power-supply reset that fixes most Xbox no-power cases, plus what else to check.
Learn moreXbox controller will not connect
How to re-pair an Xbox controller and fix disconnections.
Learn moreXbox error codes — how to read them and what to do
What the different Xbox error code formats mean, and the fixes each group needs.
Learn moreCodes and Game Pass
How to redeem an Xbox gift card and Game Pass
Redeeming Xbox gift cards and Game Pass codes on console, PC or browser, plus what each Game Pass tier includes.
Learn moreRegion-free and region lock
What region locking means on consoles, discs and digital codes — and where it actually still applies today.
Learn moreDigital codes & gift cards
How digital codes are delivered, which region to buy, refunds, and what to do if a code does not work.
Learn moreChoosing and buying
Xbox Series X vs Series S
The real differences between the two Xbox consoles, and whether the Series S is powerful enough.
Learn morePS5 vs Xbox Series X: which should you buy?
How the two consoles differ on exclusives, subscriptions, backward compatibility and long-term value.
Learn moreThe best console on a budget
How to get the most console for the least money — pre-owned options, what warranty you still get, and what to avoid.
Learn moreStill need help?
Our team answers orders, warranty and code questions every day.