PlayStation 4 help
Setup, fixes, codes and buying advice for your PlayStation 4.
Console not working?
Start here for no power, the blue light, disc problems and overheating.
Setting up your PS4
Transferring your data from PS4 to PS5
Three ways to move games and saves from a PS4 to a PS5, and what carries over.
Learn moreParental controls on PS5, Xbox and Switch
How to set spending limits, age restrictions and screen time on each console — and the two settings that matter most.
Learn morePerformance mode vs quality mode
What each graphics mode changes, which to choose for which kind of game, and whether you need a 120Hz TV.
Learn moreFix a problem
PS4 error CE-34878-0 — what it means and how to fix it
The most common PS4 error — an application crash. Causes and fixes in order.
Learn morePS4 overheating and loud fan
Why older PS4s get loud and hot, and what actually fixes it.
Learn morePS4 disc not reading or ejecting by itself
How to tell whether it is the disc or the drive, and what to do about each.
Learn moreCodes and PS Plus
How to redeem a PSN card on PS4
Step-by-step redemption of a PlayStation gift card on PS4, from the console, phone or browser, and why codes get rejected.
Learn moreWhich PSN region should you choose?
How PSN account regions work, what the choice locks you into, and how to decide before you create an account.
Learn morePS Plus Essential vs Extra vs Premium
What each PlayStation Plus tier adds, which games you keep when you stop paying, and how to pick a tier.
Learn moreChoosing and buying
Is the PS4 still worth it?
Whether a PS4 makes sense today, what games it still gets, and which model to choose.
Learn moreNew vs pre-owned consoles and games
When buying pre-owned makes sense, what to check, and what warranty you actually get.
Learn moreDisc vs digital games
The real trade-offs between buying games on disc and buying digital — price, resale, storage and what you actually own.
Learn more